My search for an ESA letter to live with Milo đŸ¶

When I wanted to live with Milo, I found so many companies – good and bad – offering ESA letters. So I thought I’d review them all.

Whitney
5 min read  ‱  January 5, 2025
Best ESA Letters of 2025
Other options
Winner! 🌟
4.8
Pettable
Get matched online with a licensed mental health professional in your state with experience specific to your ESA needs
Check it out
What worked well
✅  Landlord/HOA acceptance is guaranteed or you get a 100% refund
✅  Super understanding customer service with real humans
✅  24 hour express service if you need it quickly
✅  Super easy to schedule appointment
✅  Letter was accepted by PetScreening
What could be better
đŸš«  Received a lot of marketing emails after signing up.
Second Place
4.5
Certapet
Request an appointment with a clinician online and the team will reach out in 2 business days to schedule a call
Check it out
What worked well
✅  Great customer service
✅  Ease to use website
✅  Letter was accepted by my landlord
What could be better
đŸš«  No legal support available
đŸš«  It’s not very quick
Third Place
4.5
US Service Animals
Input your pets details on the site and get a call from a customer service agent to get you set up
Check it out
What worked well
✅  Customer service is good
✅  Fairly quick turn-around (1 week)
What could be better
đŸš«  Their add-ons are fake (Certificates, registrations, ID Cards)
đŸš«  The “registration” they offer isn’t a legally valid document
đŸš«  Sales person kept calling trying to upsell me
Noteworthy Runners-up
These are good, I wouldn’t recommend these over the winners but they all had a decent offering.
ESA Doctors
3.8
See Details
Mango Clinic
3.8
See Details
Wellnesswag.com
3.4
See Details
Overall, all of these will meet your needs, the primary difference between the winners and runner up is first the price, then the speed of delivery, followed by the support they were able to provide as each state have different ESA Letter requirements.
Avoid at all costs
Some ESA letter providers offer prices that may seem unusually low. It’s important to verify that any ESA letter you receive complies with state regulations and is issued by a licensed mental health professional with whom you’ve had a proper consultation.

When selecting a provider, consider researching customer reviews, checking for clear licensing information, and ensuring the service follows legal and ethical standards. Here are some providers that have received mixed feedback from users: